Guest CRM with Marketing Automation
Unified guest profile and marketing automation built on top of NewBook Cloud reservations
- ✓ Plugs into your NewBook account through the official API
- ✓ Monthly subscription — cancel any time
- ✓ Email support included
- ✓ API connection monitoring and alerts
- ✓ Australian Privacy Principles compliant data processing
- ✓ Compatible with the NewBook API v4.x
Requires an active NewBook account with API access. Learn more
About Guest CRM with Marketing Automation
Guest CRM module that consolidates every reservation from your NewBook Cloud account into a single guest profile: stay history, average basket, cabin and site preferences, dietary requirements, incident log and channels used. Includes a lightweight loyalty programme (points on direct bookings, tier-based cabin upgrades, birthday offers) fully configurable per property. Segmentation rules are exposed as a drag-and-drop query builder. Includes a native email marketing engine (drag-and-drop template builder, A/B testing, deliverability warm-up), SMS campaigns via the Twilio rail and browser push notifications. Australian Privacy Act 1988 compliant: registered lawful basis per data point, configurable retention windows, in-portal data subject rights fulfilment against the Australian Privacy Principles.
How to get started
Add to cart and place the order
Add the module to your cart and place the order. A payment link and account access instructions arrive by email.
Access your CloudBookMod account
Use the access link sent by email to open your Client Area. Your NewBook module is ready to configure.
Connect your NewBook API credentials
Enter your NewBook API key under Settings → Connected NewBook Account. Need help retrieving your API key? See the NewBook access guide.
Configure and go live
Follow the module’s own configuration wizard. The first synchronisation with your NewBook account runs within 15 minutes of activation.
Other NewBook modules
Booking Engine 
Distribution 
Distribution